24hibaji places the highest priority on protecting your personal information. This page clearly explains what data is collected, how it's used, and what rights you have — all in plain language.
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When you use the 24hibaji.app website and mobile app, you share certain information with us. This Privacy Policy clearly explains how that information is collected, why it's used, and how it's kept secure.
24hibaji believes your privacy is a fundamental right. That's why we only collect information that is genuinely needed to deliver our platform's services. Selling your data or using it for unnecessary purposes is against our policy.
This policy applies to: Applies to the 24hibaji website, Android & iOS apps, live chat support, and email communications.
If you have any questions after reading this Privacy Policy, reach out to our support team. We'll be happy to clarify.
24hibaji collects two types of data — information you provide directly and information generated automatically while using the platform.
| Data type | Example | Why It's Needed |
|---|---|---|
| Identifying Information | Name, Date of Birth, National ID | Age Verification & KYC Process |
| Contact Information | Email, mobile number | Account Creation & Notifications |
| Financial Information | BKash/Nagad number, transaction records | Payment Processing |
| Identity verification documents | Photo of NID or passport | Identity Verification for Large Withdrawals |
24hibaji collects your information in several ways. Stay informed about how your data is gathered at each step.
We never collect more than necessary — only the minimum information required to provide our services.
24hibaji uses your information only for specific, legitimate purposes. Each reason is clearly outlined below:
What we don't do: Selling your data to advertisers, using it for irrelevant marketing, or sharing it with third parties without your consent.
24hibaji follows the highest industry standards to protect your data. No information is stored without proper security measures.
All data is retained for as long as your account remains active. After account closure, transaction records may be kept for up to 5 years as required by law. After that period, data is securely deleted.
In the event of a data breach, 24hibaji will notify affected users within 72 hours as required by law.
24hibaji does not generally share your information with third parties. However, in certain situations, limited data may need to be shared with partners in order to deliver our services.
Important: All third-party partners operate under strict confidentiality agreements and are not permitted to use your data for their own purposes.
Providing information in response to lawful requests from law enforcement is a legal obligation for 24hibaji. In such cases, we always share only the minimum information required.
24hibaji uses cookies on its website and app. Cookies are small data files stored on your device that help personalize your platform experience.
Cookies can be disabled through your browser settings, though some features may not work correctly as a result. Cookie preferences in the app can be changed from account settings.
As a 24hibaji account holder, you have several important rights over your personal data.
You may request to view all the information we hold about you.
You can request corrections to any inaccurate or outdated information at any time.
You can request that your data be deleted after your account is closed.
You may object to the processing of your data for specific reasons.
You can receive your data in a standard, portable format.
You can withdraw your consent to marketing communications at any time.
To exercise any of these rights, email us at support@24hibaji.app. Requests are typically handled within 30 days.
24hibaji strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors.
Age is verified at registration. If we ever discover that data belonging to a minor has been collected, it will be deleted immediately and the associated account will be closed.
If you believe a minor is using 24hibaji, please report it to support@24hibaji.app.
24hibaji may update this Privacy Policy as needed. For any significant changes, you will be notified in advance via email or in-app notification.
Continued use of 24hibaji after any changes takes effect constitutes acceptance of the updated policy. The date of the latest update is always displayed at the top of this page.
To request a previous version of this policy, email support@24hibaji.app.
For any privacy-related questions, complaints, or requests, please get in touch with us:
Response Time: 24 hours for general inquiries; up to 30 business days for formal data-related requests.
Your privacy protected at every step
Every piece of data travels encrypted from your device to our servers — no one can intercept it along the way.
24hibaji never sells your personal information to advertisers or third-party companies — that's a core principle we stand by.
We only collect the minimum data necessary to provide our services — nothing more.
Third-party experts regularly audit 24hibaji's security. Any vulnerabilities found are resolved promptly.
Update your notification preferences, cookie settings, and marketing consent anytime from Account Settings.
We answer all privacy-related questions in plain, straightforward language. We steer clear of complex legal jargon.
Play with peace of mind knowing your data is secure — enjoy the best online gaming experience in Bangladesh with 24hibaji.